Privacy Policy
Last updated: September 17, 2026
Fink Caps LLC (“Fink Caps,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information associated with our website and SMS messaging programs.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Your first and last name.
Your email address.
Your mobile telephone number.
Your SMS consent selections.
The date, time, source, and method of your opt-in or opt-out.
Information included in an inquiry, order, account request, or customer-service communication.
Message history and interactions with our SMS program.
Website usage information, including IP address, browser type, device information, pages visited, referring URLs, and similar technical data.
Cookies and related tracking information.
HOW SMS CONSENT IS OBTAINED
SMS consent is collected through our dedicated opt-in page:
Users provide their contact information and may voluntarily select an unchecked consent box for each SMS category they wish to receive.
Transactional SMS consent and marketing SMS consent are separate and optional. Consent to one category does not authorize messages from the other category. SMS consent is not a condition of purchasing goods or services.
TRANSACTIONAL SMS
Users who select the transactional SMS consent checkbox may receive customer-service messages related to their inquiry, account, orders, or requested services. These messages may include inquiry follow-ups, order confirmations, shipping or delivery updates, appointment reminders, and account notifications.
MARKETING SMS
Users who select the marketing SMS consent checkbox may receive product news, announcements, discounts, special offers, and other promotional updates from Fink Caps.
HOW WE USE INFORMATION
We may use the information we collect to:
Respond to inquiries and customer-service requests.
Process, fulfill, and provide updates about orders.
Manage accounts and requested services.
Send transactional SMS messages when the user has provided the corresponding consent.
Send marketing SMS messages when the user has separately provided marketing consent.
Maintain records of consent, preferences, and opt-out requests.
Operate, maintain, secure, and improve our website and messaging services.
Analyze website performance and usage.
Detect fraud, abuse, security incidents, or technical problems.
Comply with applicable laws, regulations, and legal processes.
Enforce our agreements and protect our rights.
MESSAGE FREQUENCY, CHARGES, OPT-OUT, AND HELP
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].
After an opt-out request, we may send one final confirmation message. We will not send additional messages for the applicable program unless you voluntarily opt in again.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the site, remember preferences, measure traffic and performance, understand how visitors use the site, and improve the user experience.
You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
HOW WE DISCLOSE INFORMATION
We may disclose information:
To service providers that help us operate our website, process requests, support customers, deliver messages, host data, provide analytics, or maintain security.
When required by law, subpoena, court order, or other valid legal process.
When reasonably necessary to protect Fink Caps, our customers, the public, or our legal rights.
In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our business or assets.
Service providers may only use information as necessary to perform services for Fink Caps and must handle it appropriately.
MOBILE INFORMATION AND SMS CONSENT
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers or subcontractors that support services such as customer service or message delivery. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with third parties.
We do not sell, rent, or share SMS opt-in lists.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, maintain consent and opt-out records, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No electronic transmission or storage method is completely secure. Therefore, we cannot guarantee absolute security.
YOUR CHOICES AND RIGHTS
Depending on applicable law, you may have the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Withdraw consent when processing is based on consent.
Opt out of marketing communications.
Request information about how your data is used or disclosed.
To exercise a privacy right, contact [email protected]. We may need to verify your identity before completing a request.
SMS consent may be withdrawn at any time by replying STOP to an SMS message.
CHILDREN’S PRIVACY
Our SMS programs are intended for individuals who are at least 18 years old. We do not knowingly collect SMS consent from children under 18. If you believe a minor has provided personal information to us, contact [email protected].
THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and Fink Caps is not responsible for those practices.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations. Updates will be posted on this page with a revised “Last updated” date.
CONTACT US
Questions or requests concerning this Privacy Policy may be directed to:
Fink Caps LLC
3649 Foster Hill Dr, St. Petersburg, FL 33704
+1 727-295-2327
Questions?
Email: [email protected]